Tag Archives broker

Inside Delhi’s Doorstep Public Services Delivery Scheme by Sushant Anand

Inside Delhi’s Doorstep Public Services Delivery Scheme by Sushant Anand

Informal brokers and middlemen are essential for the delivery of public services in India. In 2018, the government of Delhi launched a programme that seeks to formalise these informal public ...

Brokering India’s public service delivery by Sushant Anand

Brokering India’s public service delivery by Sushant Anand

Informal mediation peopled by brokers, touts, middlemen has over the years embedded itself within public service delivery. Even as they are not within the government system, brokers have come to ...