Reset how? A commentary on ‘The Humanitarian Reset’ by members of the Humanitarian Observatories Network

‘The Humanitarian Reset’ is an initiative launched in March 2025 by the (at the time) new UNOCHA Emergency Relief Coordinator, former British diplomat Tom Fletcher. According to the UN Inter-Agency Standing Committee, it is a ‘collective effort to deliver for people in crisis today while building a system fit for tomorrow. The Humanitarian Reset is about making our system faster, lighter, more accountable, and more impactful.’ The initiative combines several sub-projects, including trying to stimulate localization, creating “sharpened” country plans, finding “efficiencies”, and advocacy.

But is this really a true ‘reset’? And for whom is the system being ‘reset’? Similar promises were made following the World Humanitarian Summit and associated ‘Grand Bargain’ in 2016, but  these initiatives were characterized as top-down, and in some cases quite removed from the daily lived realities of people affected by crisis, and the people and organizations that respond to crisis.

This blog follows a discussion held by members of the Humanitarian Observatory movement: a network of 16 grounded, self-governing, and multi-actor spaces that aim to foster humanitarian knowledge sharing, research, advocacy, coordination, and dialogue. During the Observatory Network meeting in October 2025, held in Istanbul in the lead-up to the IHSA Conference, more than 25 people representing 16 Observatories discussed the ‘Humanitarian Reset’ (split into groups), critically analysing its relevance in the real world and imagining a more relevant a poignant reset. This meditation on the Reset joins several others, including a statement by NEAR Network, ICVA, and even a recently-released think piece by the CHA thinktank in Berlin heralding the ‘fading’ of the Reset.

This blog is based on those discussions, with three main themes having emerged:

Theme 1: A Humanitarian Reset focusing only on better responses is partial

Across multiple groups, Network members discussed a perceived focus only on making humanitarian response better within the Humanitarian Reset. Multiple groups highlighted the need for a more holistic and long-term approach to humanitarian action if the Reset was to be made more relevant. This approach should be cognizant of and try to combat past historical injustices that have affected how people in various contexts are able to ‘deal with’ humanitarian crisis: “we should focus on the structural and historical issues, including everyday threats to people’s lives”, and “a lot of crises are structural and based in power and historical structures.” It was felt across various groups that formal humanitarianism focusing only on responding to disasters is missing quite a lot of ingrained and historically-related precarity that affects people’s day-to-day lives more than technical disaster response improvement does.

Meanwhile, multiple groups also highlighted that with the ever-growing effects of climate change leading to a “permanent state of emergency”, the nature of humanitarianism is changing and thus the Reset should consider taking a different and more cyclical approach: “Why is the current system not working? It is designed for quick fixes and emergency management”. In general, the groups saw a lack of attention in the Reset documents and discourse around Disaster Risk Reduction, Anticipatory Action, and other longer-term projects and initiatives that try to reduce people and societies’ vulnerabilities. One contributor quipped that the Reset seems to be trying to make the formal humanitarian system more resilient to funding cuts, rather than making societies more resilient to disasters; especially due to its call for ‘hyper prioritisation’.

Theme 2: The Humanitarian Reset should pay attention to a wider range of actors as being part of the ‘humanitarian system’

Across all discussions, Observatory Network members highlighted that the Humanitarian Reset seems to spend too much time focusing on the work of the ‘formal’ humanitarian system; for example iNGOs, UN Agencies, and some national organisations (depending on the context). This leads to a partial definition of ‘who’ and ‘what’ needs to be ‘reset’, and also reduces the transferability of its proposed changes. The focus on the international organisations leading local also led to discussions on the Reset as a form of neo-coloniality.

For example, several groups highlighted that the Reset up until this point has not particularly engaged with state actors, which are becoming ever-more pertinent humanitarian actors (or: actors with humanitarian aid roles), and especially with reference to slower-moving crises caused by climate change, such as extreme heat. The axing of most USAID programmes in early 2025 underlined this experience in Namibia: “it was a wake up call to the government, to work on its own and sustain its own people. This is something of a positive, it has helped push the government to provide for its communities… there is a new youth empowerment programme, whether the government is giving funding for young people to start up projects.” Meanwhile in  South Asia, colleagues found that following USAID cuts they could pivot to work with affected people to define their own recovery from disaster (in this instance, extreme heat).

HO Network members brought attention to the point that most of the actors addressed by the Humanitarian Reset’s priorities are part of the established or ‘formal’ humanitarian system: “I haven’t really seen any region where the reset is happening or being driven by people on the ground. It is very top down”, and “most of the humanitarian [work] is coming from the North to the South, and this is part of the problem.” One group brought up the continuing presence of UN Agencies as being the main funding channels as an example that the approach taken in the Reset is unnecessarily narrow. The impression for many members of the Network is that the reset is a Global North-led initiative, that hasn’t really begun to approach shifting the centre of humanitarian work from its historic headquarters. In Kenya, for example, despite its ambitions, Reset-led initiatives it have not yet demonstrated a meaningful shift toward locally led decision-making or recognising the leadership of actors responding to climate-related crises, especially in the Kenyan arid/semi-arid regions. This theme also raised questions about accountability: you cannot genuinely reset a system if governments (and the donors supporting that system) do not feel accountable for causing the conflict or crisis (e.g. in Palestine and Sudan).

However, many of the groups did note that the number of people and organisations doing humanitarian work is broadening as a response to their context. Trends highlighted include several donors (for example, Gulf Donors) preferring to channel their funds directly to local or national actors.

Theme 3: A Humanitarian Reset cannot be ‘one size fits all’, and should be contextual

“We need to break down the universalism of the humanitarian system, as there are multiple humanitarian systems in place”. Many members of the Observatory Network observed that assumptions of universal applicability of many humanitarian reform initiatives hamper actual, real-world reform. Several people also highlighted that the language of humanitarianism used in many of the Reset documentation is not an accurate reflection of most people’s lived realities, and drew parallels to HDP Nexus initiatives: “it is now becoming detached from reality, and is becoming only useful for donors.” It is also important to highlight that a universal attempt to reform the humanitarian system minimises the differences in how change happens in diverse contexts. For example, in DRC, Network members noted that change will require bringing together national Civil Society organisations, not just (i)NGOs. “In our experience, changes are not linear. It is like a farmer; you plant seeds and wait. Something is happening [under the surface], but it is hard to see each step.” Meanwhile, the more diverse and plural the reset, the more effective it is likely to be in South Asia. Standardization is useful, and as a start, to lead to many local blooming of reset that is harmonized, localized, and contextualised.

Other takeaways

Within the group, several people noted that the Humanitarian Reset documents and statements mention further collaboration with the Private Sector as a way to increase efficiencies, funding, and broaden service provision. Whilst participants generally mentioned the potential possibilities of (further) Private Sector inclusion in humanitarian aid provision, for example by allowing displaced people living in Thailand to work in the private sector, obtain a wage, and live with more dignity, many sounded cautionary notes:

In India there is a discussion that there is a huge focus on corporate organisations taking humanitarian action. A lot of privatisation is taking place. A lot of monetisation is taking place in the name of cash transfers. The victims are not seen as victims, but as a potential workforce. HOISA finds that Reset must move from this ahead to make each victim an agent of new, safe, and less at risk community and nation with the help of the authorities and corporations as soon as possible.

In Kenya, meanwhile, there are discussions within the observatory network that increasing private sector involvement in drought response and climate services, while useful in some cases, is also creating concerns. In several contexts, essential services risk becoming commercialised, with vulnerable households treated more as customers than rights-holders. Hence, the need for safeguards to ensure that private sector engagement supports resilience rather than deepening existing inequalities.

In general participants also called attention to issues with “hyper prioritization”, which may lead to humanitarians having to make choices between contexts undergoing moderate severity crisis versus high severity crisis, with one participant saying that the approach might lead to “not providing food aid to the hungry, to allow provision to the starving”.

Conclusion – Reset how?

The Humanitarian Reset has the same potential as other reform initiatives led by the UN (as one participant highlighted: “this isn’t a new initiative”) including the Grand Bargain, but it might be better for the UN to take a more introspective look and propose reform, for example via the UN80 initiative. Within the Reset, there is a lot of talking happening, but this risks of becoming performative, rather then genuine transformation and meaningful action. Unfortunately, the Reset’s narrow focus in several ways means that it is likely to be a tool for funders and institutions that consider themselves part of the ‘formal’ humanitarian system. Indeed, several people highlighted that the slashing of USAID funding and programming caused bigger on the ground shifts due to necessity. Whilst there are new developments in multiple humanitarian contexts, including bigger roles for local/national organisations, inclusion of networks and citizens’ groupings in programming, and new forms of funding – these are happening at the same time as the Humanitarian Reset, not as a result of it.

This blog was written with contributions from:

• Humanitarian Observatory DRC
• Humanitarian Observatory of Ethiopia
• Humanitarian Observatory of Latin America and the Caribbean
• Humanitarian Observatory of Palestine
• Humanitarian Observatory of the Netherlands
• Humanitarian Observatory Initiative South Asia (HOISA)
• Humanitarian Observatory of Namibia
• Humanitarian Observatory of Kenya
• Humanitarian Observatory of Central and Eastern Europe
• Humanitarian Observatory for Policy and Education, South East Asia (HOPESEA)
• Humanitarian Observatory of Nigeria
• Humanitarian Observatory of Myanmar
• Humanitarian Observatory of Somalia
• Humanitarian Observatory of the Philippines
• Maraka Humanitarian Observatory of Pakistan

Opinions expressed in Bliss posts reflect solely the views of the author of the post in question.

The Authors:

Mihir Bhatt (AIDMI), Juan Ricardo Aparicio Cuervo (Uni. Los Andes), Eunice Atieno (ORNACO), Patrick Milabyo Kyamugusulwa (ISDR-Bukavu), Julia Goltermann (KUNO), Tom Ansell (HSC-ISS), Kaira Zoe Canete (HSC-ISS), Gabriela Anderson (HSC-ISS) 

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