Politics of Food and Technology Series | From digital solutionism to digital resilience

This blog is part of a series on ‘the Politics of Food and Technology’, in collaboration with the SOAS Food Studies Centre. All of the blogs in this series are contributions made at the International Humanitarian Studies Association (IHSA) Conference in Istanbul-Bergen, October 2025, to the panel with a similar title. To read the rest of the blogs in this series, please click here.

In this blog, ICRC Senior Policy Advisor Pierrick Devidal highlights the systemic humanitarian implications of the ‘Politics of Food and Technology’, arguing that humanitarians need to move away from a techno-solutionist and productivity driven approach, to one based on rights and digital resilience-building. This shift would strengthen their capacity to leverage digital technologies to achieve their objectives and to stay aligned with their principles.

 

As the contributions to this series illustrate, humanitarians are increasingly aware that the bright promises of the digital transformation often come with a darker side. After years of bingeing on digital solutions, humanitarian organizations are waking up with a ‘digital hangover’: confronted with digital distortions of their ethics and overwhelmed by cybersecurity risks beyond their control. There is no doubt that technology provides significant opportunities for humanitarians to extend their reach and impact, yet the risks that this step implies are equally significant. Understanding the broader socio-political context in which the digital transformation has emerged can help deconstruct the fictions that underpin the promises of techno-solutionism, allowing for a recommitment to the humanitarian ethos and better management of the risks of over-reliance on digital technologies – including for food assistance.

 

Looking back to move forward

The rapid rise of digital solutions to humanitarian problems in the 2000’s was framed by the promise of convenience, speed, and scale. This was understandably persuasive for organizations faced with increasing global needs, limited budgets, and numerous obstacles to safely accessing communities. In the hope of lower cost and resource efficiency, humanitarians embraced digital innovation solutions. Additionally, those offered remote-controlled intervention opportunities reducing physical exposure to the increasing security risks of operating in unstable environments. In a context of generalized techno-determinism – and the idea that technological developments are an inevitable conduit to progress – donors strongly encouraged them to go further. 

However, behind the lure of innovation and performance, the ‘digitalization of everything’ was also driven by the ‘securitization of everything’. In the context of the so-called ‘Global War on Terrorism’, data and digital surveillance became key instruments for security agencies, and humanitarian organisations – operating in territories sometimes controlled by non-state armed groups listed as ‘terrorists’ – often considered potential suspects. The data trail of digital humanitarian solutions provided an opportunity to reduce perceived fraud and aid diversion. The digital transformation of humanitarian action therefore, became the cradle of ‘surveillance humanitarianism’, opening access to vast amounts of people’s personal data to State and private actors that could misuse it for non-humanitarian purposes.

The normalization of digital cash transfers replacing more traditional cash assistance mechanisms illustrates the shift. Under the cover of convenience,  speed, and improved security, this ‘digital solution’ also brought new parameters that were fundamentally at odds with humanitarian considerations. For example, humanitarian partnerships with banking actors introduced ‘Know Your Customer’ requirements into the system and effectively turned recipients of aid into presumed fraudsters and possible terrorists. By joining digital cash transfers programs – to which there were often no alternatives – affected people submitted themselves to surveillance systems, in practice forced to trade away their biometric data to access cash assistance. The gain of financial inclusion and autonomy came with significant risks that their personal data be accessed and misused by authorities to arrest, persecute, or even kill them. 

While mainstreaming digital solutions, humanitarians unconsciously undermined their ability to identify and mitigate the harm they may be causing. Convenience and security for donors and humanitarian organisations may have come at the price of digitally triggered insecurity for the people they are meant to protect and help. Despite significant progress in the domain of data protection and cash transfers since then, profound challenges remain.

 

Deconstructing the fictions behind the promise of digitalization

The ‘digitalization of everything’ has permeated humanitarian language itself, creating an urge to add the ‘digital’ prefix to longstanding concepts to appear relevant and cutting edge: ‘digital dignity’, ‘digital harm’, and even ‘digital famine’. While useful to capture technologically influenced evolutions, this verbal tic can in fact create the illusion that these concepts have a ‘digital double’, disconnected from real life. Yet, the consequences of ‘digital harms’ are very tangible for the people that experience them.  

The concept of ‘digital sovereignty’ is another fiction that can have dangerous consequences. It is a chimera (made up of various different, and sometimes contradictory parts), and the notion itself is at odds with the reality of the intrinsically global and interconnected digital domain. Those who try to achieve it, including through digital surveillance and censorship, quickly face its limits and boomerang effects, unconsciously highlighting the extent of their digital dependencies. For example, internet shutdowns meant to curb instability or public demonstrations often feed more discontent due to their paralyzing, and very costly, impact on the economy. Their secondary effect on food security can be devastating when the absence of cash and the impossibility to use digital cash transfers and remittances makes food inaccessible, thus deepening humanitarian crises.  

The multiplication of ‘big data’ and algorithmic systems for needs assessments have also indirectly transformed food assistance. While strengthening anticipatory and early warning systems to detect possible food crises, they have also distorted humanitarian impartiality. As we have now learned, ‘big data’ can turn into ‘bad data’. The inherent limitations of data – which are often at best incomplete and at worst inaccurate – can be amplified by algorithms and generate biases and discriminations that exclude those in the digital periphery or on the other side of the digital divides. 

This offers lessons-to-be-learned for humanitarians. By massively investing in the development of their digital capabilities for the promise of increased efficiency, they have inadvertently expanded their vulnerability to cyber and digital risks. In doing so, they multiplied their dependencies and relinquished their autonomy and independence to technology providers who do not stand by the same values and objectives. Without building back their ability to operate normally when connectivity is disrupted, they risk becoming prisoners of those dependencies and non-humanitarian agendas. With the emerging ubiquity of ‘artificial intelligence’ based systems in the operational and information management set-up of humanitarian organisations, it is the impartiality of aid that is now at risk of disappearing into algorithmic ‘black boxes’.

 

Building humanitarians’ digital resilience

In a context of staggering need, increasing political pressure, and reduced budgets, there is no doubt that humanitarians must harness the potential of digital technologies for more efficiency and better impact – including in the food assistance domain. Yet, they must urgently redefine their relationship to digital technologies to be able to better prevent and mitigate the risks such technologies create for both humanitarian organizations and the people they serve. What is needed is to switch from a solution driven and productivity-based approach, to a problem and resilience driven one based on rights.

The pathway to digital resilience – designing humanitarian responses systems that effectively integrates digital risks and can function through digital disruptions – is a re-commitment to the humanitarian principles and understanding of their application in digital environments. Concretely, for humanitarians, this starts by: 

• Understanding the profoundly political nature of the digital transformation to prevent the risk of humanitarian actors partnering with State or private actors whose political agendas and economic objectives lead to techno-colonialism and digital extractivism  – undermining their neutrality, independence, and commitment to ‘do no harm’.  

• Acknowledging that humanity cannot be data-fied and accepting that if digital tools and data can help, they cannot replace the unquantifiable yet critical human elements that underpin empathy and respect for dignity and the heart of humanitarian action.  

• Ensuring that the data and digital tools used to identify humanitarian needs do not create blindness to the needs that such tools are not designed to see – to preserve impartiality in a world of AI hallucinations and data biases. 

• Reducing and better managing digital dependencies to maintain the ability to operate and deliver aid anywhere it is needed – even when there is no connectivity – to avoid that human survival and dignity become hostages of data or access to the internet. 

In short, building resilience against the dark side of the digital transformation has become the only way to avoid that what defines humanitarianism gets lost in digital translation.  

 

Further reading: 

This blog builds on an academic article by the same author: “Lost in digital translation? The humanitarian principles in the digital age”, International Review of the Red Cross (2024), 106 (925), 120–154, available at https://international-review.icrc.org/sites/default/files/reviews-pdf/2024-11/lost-in-digital-translation-the-humanitarian-principles-in-the-digital-age-925.pdf  

 

BLISS will be publishing various blogs from this series over the next few months. For more information about the project ‘Digitalising Food Assistance: Political economy, governance and food security effects across the Global North-South divide’, check out the project website, or overview on the website of SOAS, University of London.

 

Opinions expressed in Bliss posts reflect solely the views of the author of the post in question.

 

Pierrick Devidal is a Policy Adviser at the ICRC. He has worked as an ICRC Field and Protection delegate in Colombia and Darfur, for the United Nations Office of the High Commissioner for Human Rights, and the Office of the Prosecutor of the International Criminal Court. Pierrick holds a LL.M in International Law and a Master’s in International Relations and Political Science.

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